How did the organisation respond to BI?
Very well. We were able to get straight to work with the reports supplied as standard. Now we hang reports every week in the production hall and the foreman can immediately show his colleagues where the points for improvement for the coming week lie. We can then monitor the results of that improvement programme. In this way, we can quickly and very specifically see whether we are on the right track.
Which KPIs are important to you financially?
At Rotom, we keep a close eye on our credit margin. That's the cash room we have at our disposal to invest. We also look at the net working capital that we map out on a weekly basis.