Have there been challenges during the implementation?
We weren’t really afraad getting the BI tool to work would be hard. We did see the connection with our infrastructure in the Cloud as a challenge. We took a look at what needed to be done in some kind of a SCRUM session, to get the ‘Out-of-the-box’ solution of Hillstar to work with the existing solutions in the Cloud. Hillstar and our Cloud-partner SaaSplaza managed that very well.
How does Business Intelligence support your growth?
We are a relatively young company, existing for 10 years now and from last year also active in the United States. In Portland, Oregon to be precise. To be able to monitor everything just as well as in the Netherlands, our BI solution is essential to us. Especially good sales analysis helps us see if our marketing activities also deliver the desired result. We can not get that information from the existing NAV solution, so we needed a really good BI solution for that.